What we actually do all day

Short version: We're the people a business calls when something with a screen or a wire stops working — and the people they call when they want to stop doing something by hand.

The two halves

Most of what we do falls into one of two buckets.

Bucket one: keeping things running. Your email quit. The printer won't talk to the new laptop. The internet dropped again. Somebody clicked a bad link. A server needs updating and nobody knows how. This is the day-to-day stuff. In the industry it's called "IT support" or "managed services."

Bucket two: building things. You're doing something on paper, or in a spreadsheet, or in five different apps that don't talk to each other, and it's eating your week. We build software that does it instead. Your website, your customer list, your invoicing, your scheduling.

Most of our customers start with one bucket and end up using both.

Who we're a good fit for

Small businesses that have outgrown "my nephew handles the computers" but who are nowhere near needing a full-time IT department — auto shops, property managers, clinics, contractors, small manufacturers, professional offices.

Who we're a bad fit for

If you're a one-person business with a laptop and a Gmail account, you don't need us yet. Save your money. Come back when you have staff.

We'll tell you that on the first call. We'd rather lose a small sale than take money from someone who doesn't need us.